1. What we use your photos for
We use photos only to:
- prepare the album preview;
- let you review and adjust the album;
- prepare the print file;
- print and deliver the album;
- help you through support where needed.
2. What we do not do
- We do not sell photos.
- We do not publish albums.
- We do not use photos in ads without your permission.
- Album recipients do not see payment details.
- Contributors do not see payment details or delivery addresses.
- We do not use private family photos to train public artificial intelligence models.
3. How we protect them
- Photos are kept in private storage, not on public web pages.
- Before upload, your device creates a new copy of the photo without location and camera data; the original stays on your device.
- We never send photos or captions to advertising partners.
4. Who can see your album
Depending on your settings and links, the album can be seen by:
- you;
- family contributors you have invited;
- authorised members of our team, where necessary for production or support;
- contractual printing and delivery partners, to the extent necessary to make and deliver the album.
5. Deleting photos
You can request the deletion of photos at hello@grandparentalbum.com. If you start an album without an account and do not finish it, we automatically delete it, together with its photos, after 3 days of inactivity.
If an album has already been approved for printing, printed or dispatched, we are required by law to keep certain order data, and we may no longer be able to stop production. More in the Privacy Policy.